No show for appt!! on a holiday!!!!!
so..normally we are closed on sunday’s unless we have visitation. or…if someone passes and the family would like to come in to make the arrangements. so, on sunday, Mother’s Day, get a call and the family wants to meet at 10am! okay…..fine. so guess what happens? they don’t show up! they don’t call. nothing! on Mother’s Day! Because apparently i have nothing better to do on Mother’s Day, right?!?
then….on Monday morning, BEFORE 9am. get a call from, guess who! and they say that they can come in around 11am. well, i asked ‘uhh, i waited for you yesterday at 10am. ” the response was this “Ughhh Ohhhh Noooooo, what now…oh God….” really? what the fuck is that suppose to even mean? so i guess she thought since she was rude enough to not show up or call that i meant we couldn’t help her monday! i said “we can still be available to help you today, i was just saying that i was expecting you yesterday, also, if you want to come today, and that is fine, i need a time that you will be coming in”. again, she said she could make it around 11am. I said “i need to know more of a pin-point time to make sure that there is a director there for when you arrive”. she said, “oh, i WILL be there at 11am!” so, they did show up at 11am. then they left! without finalizing! ugh! they said they had to think about it and see if they had the funds available to pay for a funeral……?? so, i receive a phone call about an hour later. it was that family. they asked for the other director who sat with them when they came in earlier. i told them that she had just stepped out but should be back around 2pm. well, she wasn’t happy with my answer. she said she HAD to come back in and speak with her. i told her no problem she can come back and speak with her how about coming back at 3pm? OH NOOOOOOOO! NO NO NO NO NO! that was not working for her! i said, she JUST left, the only thing i can do is call her to see if she will be back any sooner, so let’s have you come at 2:30pm a half an hour from now. she said, “well…i guess that will have to do if i can’t come right now, i am just down the street. i do have things to do this afternoon and i cannot be late for them!” OH REALLY? you inconsiderate bitch! i should have turned the lights out and locked up the building right then and there so when she showed up no one was here to help her! well, that’s what i wanted to do! of course i couldn’t and wouldn’t. but really, to have the nerve to say that after not showing up OR calling the day before! how dare her! i told her if the director would be back sooner i would call her so she could come right in…well, the director showed up about 10 minutes later….but, i wasn’t about to call that bitch and let her know. and as far as her having “things” to do in the afternoon, bullshit, she was here for 2 freaking hours and never mentioned that she was in a hurry or had to go anywhere or have anything to do. she also called twice after they left and showed up this morning already to ask a question. good thing i am off on the day of their visitation! whew!
other than that, we have been kinda slow. last month was sooo busy. this month…not so much…..yet. that could change in the matter of minutes.
until next time….