don’t argue with me!
Do people really think arguing is going to get them anywhere? this isn’t a pawn shop! this is a funeral home! it costs what is costs! you choose certain hours you get those hours! we have other families, not just yours. when i tell you how many people it will seat, that is how many people it will seat! i know i have said this before, but really, i cannot make the place bigger just because you are upset that not ‘everyone’ has someplace to sit! the family came in 4 times! yes, 4 times and all 4 times asked how many do i think we can seat, I said ‘maybe’ 100. they came in 4 times to look around! yet, day of service, you were upset because everyone did not have a seat! well…..since there was probably 400 of you, i guess NOT! we told you that if you thought it was going to be that large, then you should consider having it at your church. but you insisted you wanted it at the funeral home!
on to the next…..we charge a certain price for embalming. and that’s that! if you feel it is too much, go elsewhere or have a direct cremation. really don’t know what else to tell you. when you call me and ask me about it and get snippy with me, NOTHING will happen because i do not have the authority to give you a price break. so, when i ask if you would like to speak to the director and then you back off…..but agree to speak to him, then you aren’t so pissy with him. so treat me like shit, the one who can’t do anything for you and i tell my boss that you are being rude to me, then get on the phone with him and aren’t a bitch. NICE!
again, we are NOT a banquet facility nor are we a day care! we do not have an oven. we do not have any place to keep your food warm or cold for that matter. what do you think this is? i do not have a special room for kids to play! if you have to bring your kids, then don’t stay long. get a babysitter or DON’T come! and if you do bring them, don’t let them run all over the place or put your 12-year-old cousin, niece or whatever up to watching them. i have work to do! i have to answer the phone. i have to deal with other families, so your kids who are running all over the funeral home are disturbing me and the other family/families. it is rude! i am sure you would not have appreciated it when you were there making your funeral arrangements! so why should other people? also, when you see that i am in my office on the phone and working on the computer don’t bring your brat by my office door and try to say cute shit like “yep, she is typing, just like gamma does, huh? and then stand there like i am suppose to turn around and be nice! i am fucking busy! go away!
if you bring us an insurance policy and want us to do an assignment we will of course but the beneficiary IS GOING to have to sign paperwork! no way around it! so….when the beneficiary is an older person and i come to them during visitation and ask them to sign some paperwork, i do not appreciate people saying “Whoa, wait a minute what is this that you are having her sign?” LOOK, buddy………….. sooooo, i have to explain to that person, who wasn’t even fucking involved in making the arrangements that i have to have the BENEFICIARY sign the necessary paperwork for the insurance company! and YES, it does require a social security number (most of the time). so buzz off!
it has been a BAD week at work, as you can tell. and i don’t give a fuck who thinks i am being a BITCH! because I AM!